Meliteh Recruiting is seeking an experienced and dynamic Director of Operations for our client team in Malta. The ideal candidate will possess strong leadership skills and a proven track record in managing operational efficiency, financial performance, and service quality across multiple restaurant sites both in Malta and internationally.
The Director of Operations will be responsible for the overall operational performance, service standards, compliance, and financial outcomes of all restaurants under their direct management. This role demands strategic oversight, operational excellence, and a commitment to maintaining the highest standards of brand integrity and service delivery.
We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-12-17T12:01:50.480
Mellieha,Malta,Malta (MT / MLT)
Meliteh Recruiting is seeking a skilled Operations Manager to join a prestigious hotel on a full-time basis. This hands-on role is central to overseeing all aspects of hotel operations, ensuring guest satisfaction, driving team performance, and optimizing operational efficiency to uphold the property’s reputation for excellence. Role Requirements • Proven experience in a similar operational or managerial role within the hospitality industry • Demonstrated leadership skills, capable of managing and inspiring a diverse team • Strong problem-solving abilities and a proactive approach to challenges • Proficiency in MS Office applications • Knowledge of hospitality industry regulations and standards, including HACCP, is highly desirable • Financial expertise, with experience in budgeting and cost management • Excellent communication and interpersonal skills • Fluency in English is required; additional language skills are a plus • Legal right to live and work in the EU Key Responsibilities • Oversee daily operations across departments, including front desk, housekeeping, maintenance, and food & beverage services • Lead, mentor, and motivate staff to deliver exceptional service and maintain smooth day-to-day operations • Monitor and refine operational processes to ensure efficiency and outstanding guest experiences • Manage budgets, control costs, and achieve financial objectives • Ensure compliance with health, safety, and legal regulations, including HACCP standards • Collaborate with senior management to create and execute operational strategies • Address guest feedback promptly and effectively, ensuring a positive resolution to issues • Build and maintain strong relationships with suppliers, service providers, and stakeholders • Organize regular staff training programs and conduct performance evaluations to promote professional development Benefits Package: • Full-time contract • Company discount card • Basic health insurance • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-12-06T11:54:47.710
First2 Resource is looking for Flight Operations Dispatchers on behalf of our client Legend Airlines. Legend Airlines is an EU-registered airline, established in 2020 and based in Bucharest, Romania. Their fleet consists of Airbus A340 family aircraft, the only ones available in Romania and ready for charter and ACMI flights. Role Requirements: • Flight dispatcher training. A valid flight dispatcher license (CAA authorized) will be considered as an asset • Experience in an aviation operational environment, preferably OCC • Computer literate: Proficient in MS Office • Excellent communication skills in English (other EU language are advantages) • Analytical skills, creative thinking, problem solving, decision making and flexibility, with good communication and negotiation skills, who is able to work under pressure • Willing to work in shiftwork / Day and Night / Including Saturdays, Sundays and bank holidays • Willing to learn and to develop further inside the organization • Right to live and work in EU Main Duties: • Flight Planning and Dispatch: Preparing, evaluating, and releasing flight plans in compliance with regulatory and operational requirements. • Operational Coordination: Monitoring and managing the airline’s daily flight schedule, ensuring seamless execution and minimal disruptions. • Disruption Management: Implementing recovery strategies during operational irregularities, coordinating with internal and external stakeholders to minimize impact. • Communication: Serving as a central point of contact for flight crews, OCC team, and other operational departments to ensure alignment and efficiency. • Safety Compliance: Ensuring that all operations adhere to safety regulations, airline standards, and applicable laws. • Performance Monitoring: Tracking flight performance metrics and identifying opportunities for operational improvements. • Continuous Learning: Staying updated with industry developments and furthering your expertise within the organization. Benefits Package: • Competitive salary for experienced candidates with or without license • Base: Bucharest, Romania • Shift work • Opportunities for professional growth and development within Legend Airlines • Dynamic and collaborative work environment Application Process: • First2 Resource screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-08-17T01:17:38.430
Birkirkara, Malta
Meliteh Recruiting is seeking an experienced and dynamic Director of Operations for our client team in Malta. The ideal candidate will possess strong leadership skills and a proven track record in managing operational efficiency, financial performance, and service quality across multiple restaurant sites both in Malta and internationally. The Director of Operations will be responsible for the overall operational performance, service standards, compliance, and financial outcomes of all restaurants under their direct management. This role demands strategic oversight, operational excellence, and a commitment to maintaining the highest standards of brand integrity and service delivery. Role Requirements: • Over 8 years of senior leadership experience in a related industry • Deep understanding of industry trends, competition, and the regulatory environment • Strong organizational, communication, and leadership skills, with a history of professional success • Extensive knowledge of operational functions, including finance, customer service, production, and employee management • Proven ability to manage operational processes for maximum efficiency and productivity • Familiarity with industry regulations and legal guidelines • Bachelor’s degree in business administration, operations management, or a related field • Experience in developing budgets and business plans • Superior negotiation skills for both internal and external purposes • Strong working knowledge of data analysis and performance metrics • Right to live and work in Europe Main Duties: • Ensure all restaurants maintain excellent brand standards, embedding company culture, values, and service offerings in all operational practices • Regularly audit sites to ensure consistency in brand representation and service quality • Lead Profit and Loss (P&L) accountability for all sites, delegating effectively to General Managers to achieve financial targets • Review financial statements regularly and collaborate with finance teams to manage debtors and creditors • Provide financial insights and strategic direction to drive revenue growth and optimize cost management • Collaborate with stakeholders to develop and agree on sales strategies, including setting annual rates and designing special offers • Ensure effective communication between operations teams and project management to seamlessly coordinate capital projects, including new openings and refurbishments • Utilize data-driven decision-making to enhance restaurant efficiency, continually seeking ways to optimize operations and reduce costs • Implement process improvements and innovative solutions to improve overall operational performance • Lead initiatives to advise on service and product innovation, continually improving standards and guest experiences • Stay updated on industry trends and incorporate relevant innovations into the company’s offerings • Monitor guest feedback and ensure swift, effective follow-up by management teams to address issues • Use guest feedback to continuously improve service delivery and guest satisfaction • Champion quality recruitment practices across all sites, focusing on senior-level hires for new and existing operations • Conduct interviews for senior management roles and play a key role in selecting high-impact positions • Oversee appraisals and performance management for General Managers, ensuring regular training and development • Implement a performance management framework that supports the professional growth of all employees • Conduct an annual review of SOPs to ensure alignment with market trends and internal standards • Ensure full adherence to SOPs by management teams, providing updates and training as needed • Act as a custodian of the company culture and values, promoting and upholding them at all levels of the organization • Lead initiatives to enhance employee engagement and morale, fostering a harmonious work environment • Ensure full compliance with health & safety, food safety, and other regulatory requirements • Conduct regular audits and reviews to ensure all sites adhere to compliance standards • Challenge the status quo, driving innovation and improvements in operational quality and efficiency • Develop and update brand guidelines to align with the company’s strategic vision and market positioning Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
