Meliteh Recruiting is seeking a dedicated and experienced Guest Relations Manager to join our client’s team in Malta. The successful candidate will lead the guest relations department, ensuring all guests enjoy a seamless and exceptional stay at the hotel, while also managing daily operations and guest satisfaction strategies.
Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment
Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview
We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-09-09T15:00:52.540
Birkirkara, Malta
Meliteh Recruiting is seeking a dedicated and experienced Guest Relations Manager to join our client’s team in Malta. The successful candidate will lead the guest relations department, ensuring all guests enjoy a seamless and exceptional stay at the hotel, while also managing daily operations and guest satisfaction strategies. Role Requirements: • Previous experience as a Guest Relations Manager or in a similar customer service management role is essential • Proficiency in English is required; fluency in additional languages will be considered an asset • Hands-on experience with hotel management software, particularly Room Master, is essential • Willingness to work irregular hours, including evenings, weekends, and holidays as needed • Strong problem-solving, multitasking, and conflict-resolution abilities • Excellent verbal and written communication skills, with the ability to communicate effectively with guests and staff • Ability to lead and motivate a team, ensuring high standards of service are maintained • Proficiency in identifying opportunities to promote and upsell services to enhance guest satisfaction • Right to live and work in the EU Main Duties: • Ensure guests have a smooth, enjoyable, and memorable stay by overseeing the guest relations team and managing day-to-day operations • Address and resolve guest complaints efficiently and with professionalism, aiming to exceed guest expectations • Develop strategies to enhance guest satisfaction and create long-term loyalty • Maintain a visible presence in guest areas, engaging with guests to ensure their needs are met • Supervise, mentor, and train the guest relations team to deliver outstanding customer service • Collaborate with other hotel departments to ensure seamless communication and coordination of guest services • Perform Duty Manager duties on a rotational basis, handling general hotel operations, ensuring guest safety, and addressing any immediate issues • Utilize problem-solving skills to handle guest requests and complaints swiftly • Promote additional services and amenities using effective sales and upselling techniques Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-09-09T14:58:35.847
Birkirkara, Malta
Meliteh Recruiting is seeking an experienced IT Manager to join our client’s team in Malta, and collaborate closely with the CFO. The IT Manager will lead the implementation, development, and maintenance of IT and digital solutions across the organization, ensuring business operations run smoothly while meeting digital security and reporting requirements. Role Requirements: • Bachelor’s degree in Information Technology, Computer Science, or a related field • Minimum of 5 years of experience in IT management, project management, or coordination, preferably in a corporate setting • Strong technical knowledge of IT systems, security, and network management • Proven experience managing IT vendors and service providers • Ability to juggle multiple projects, ensuring on-time delivery within tight deadlines • Excellent verbal and written communication skills for both technical and non-technical audiences • Ability to assess business processes and identify effective IT solutions • High level of accuracy in IT data management and documentation • Ability to lead and motivate cross-functional teams effectively • Thrive in a fast-paced, dynamic environment with evolving project demands • Right to live and work in the EU Main Duties: • Lead IT-related projects from concept to completion, ensuring that business requirements are translated into effective technical solutions • Coordinate with suppliers, developers, and service providers for solution design, testing, and implementation • Oversee IT security and network management, working closely with subcontracted IT engineers to ensure ongoing system functionality and security • Identify business requirements and translate them into technical specifications • Conduct market research to evaluate and identify the best IT solutions to meet specific business needs • Assess manual processes and introduce digital solutions focused on centralization, automation, and cross-functional communication • Keep stakeholders and end-users informed throughout the project lifecycle • Provide training, user manuals, and ongoing support systems to ensure smooth transitions for new system implementations • Manage resources effectively to ensure timely delivery of IT projects • Coordinate and monitor outsourced IT service providers to ensure continuity of support and adherence to company standards • Assist the CFO in developing IT strategies that align with the company's goals • Maintain and update internal IT documentation as required Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-09-03T15:25:45.740
Birkirkara, Malta
Meliteh Recruiting is seeking a diligent and experienced Cleaning Manager to join our client's team on a full-time basis in Malta. This role is essential in ensuring that the restaurant and its surrounding areas maintain the highest standards of cleanliness and hygiene. As the Cleaning Manager, you will be responsible for overseeing and coordinating the daily cleaning schedules of the restaurant. You will ensure that all areas, including dining spaces, external and surrounding areas, bathrooms, windows, and kitchen facilities, are kept impeccably clean. Additionally, you will monitor the sanitization of equipment, tables, chairs, and kitchen cupboards. The role also involves routine supervision of cleaning staff, reporting maintenance issues, and managing the inventory of cleaning supplies. Role Requirements: • Proven experience in a similar cleaning management position • Ability to perform physical tasks and endure long periods of standing and walking • Willingness to work on weekends and public holidays as required • Proficiency in English with the ability to communicate effectively with staff and management • Strong ability to organize tasks, manage time effectively, and prioritize responsibilities • A warm and friendly disposition with a commitment to maintaining a clean and welcoming environment • Right to live and work in the EU Main Duties: • Manage and coordinate daily cleaning schedules for all areas of the restaurant • Supervise and monitor the cleaning of dining areas, external surroundings, bathrooms, windows, and kitchen facilities • Ensure the sanitization of equipment, tables, chairs, and kitchen cupboards • Maintain the highest standards of cleanliness throughout the restaurant • Report any faults or maintenance issues to the relevant department promptly • Maintain an adequate stock of cleaning supplies and reorder as necessary • Provide routine supervision and support to the cleaning staff • Ensure all cleaning tasks are completed efficiently and to a high standard Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-08-05T13:38:50
Birkirkara, Malta
Meliteh Recruiting is currently seeking an experienced Assistant F&B Manager to join our client's team in Malta on a full-time basis. The Assistant F&B Manager will assist the F&B Manager in managing food and beverage operations and standards. This role involves overseeing the day-to-day operations of the F&B division to ensure the hospitality and tourism business meets all service standards and guest expectations. Role Requirements: • Minimum 2 to 3 years of experience as an Assistant Manager or Supervisor • Experience in managing buffets • Proficient in written and verbal English • Good command of Microsoft Office • Strong leadership, motivational, and interpersonal skills • Right to live and work in Europe Main Duties: • Manage daily food and beverage operations • Deliver superior service and maximize customer satisfaction • Respond efficiently and accurately to customer complaints • Regularly review product quality • Assist the F&B Manager with the rosters of the hotel and be responsible for department schedules • During events, coordinate with the F&B operations and the events department • Organize and supervise shifts • Ensure compliance with sanitation and safety regulations and abide by health and safety regulations • Motivate the team to maintain high-performance standards Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-08-02T12:41:14.513
Birkirkara, Malta
Meliteh Recruiting is seeking a talented and well-organized individual to join our client's team on a full-time basis as a Group Purchasing Manager in Malta. This is a pivotal role responsible for overseeing all purchasing activities, ensuring quality and efficiency, and contributing to the overall success of the company’s operations. If you possess excellent organizational skills and have a keen eye for detail, we encourage you to apply. Role Requirements • Solid knowledge of MS Office • Proven experience as a purchasing manager or in a similar role • Strong understanding of supply chain management processes • Familiarity with sourcing and vendor management • Ability to gather and analyze data and to work with figures • Excellent negotiation skills • Experience in the hospitality industry is a plus • Willingness to work a flexible schedule to accomplish all major responsibilities and tasks • Right to live and work in the EU Main Duties: • Negotiate contracts for the purchase of required goods, ensuring competitive pricing and quality • Maintain accurate records of transaction trends and implement sound purchasing policies, systems, and procedures in line with company standards • Evaluate vendors for quality, service, and pricing through standard purchasing specifications • Obtain competitive quotations for Hotel/Restaurant requirements, ensuring the best products are sourced and purchased • Ensure all orders received dates are updated by buyers according to suppliers' promised delivery dates • Ensure the efficient operation of the purchasing department in all aspects • Research and identify new products and services in the market for hotels and restaurants • Oversee all purchasing functions, including quotations, quality, and availability • Plan and oversee incoming and outgoing deliveries to ensure timely and efficient operations Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-07-18T11:08:29.963
Birkirkara, Malta
Meliteh Recruiting is seeking an experienced and dedicated Restaurant Manager to join our client's team on a full-time basis in Malta. The ideal candidate will be responsible for maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation while maintaining high production, productivity, quality, and customer service standards. Your role will be pivotal in motivating our staff to provide excellent customer service and ensuring that the restaurant runs smoothly, delivering a pleasant dining experience for all customers. Role Requirements: • Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff • Strong leadership, motivational, and people skills • Acute financial management skills • A BSc degree in Business Administration, hospitality management, or culinary schooling will be considered an asset • Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment and manage multiple tasks simultaneously • Proficiency in MS Office and restaurant management software (e.g., OpenTable, PeachWorks, etc.) • Flexibility to work during evenings, weekends, and holidays • Right to live and work in the EU Main Duties: • Coordinate daily front-of-house and back-of-house restaurant operations • Deliver superior service and maximize customer satisfaction • Respond efficiently and accurately to customer complaints • Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils, and cleaning products • Ensure compliance with sanitation and safety regulations • Manage the restaurant’s good image and suggest ways to improve it • Control operational costs and identify measures to cut waste • Create detailed reports on weekly, monthly, and annual revenues and expenses • Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g., discounts and social media ads) • Train new and current employees on proper customer service practices • Implement policies and protocols that will maintain future restaurant operations Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-07-12T20:20:35.763
Birkirkara, Malta
Meliteh Recruiting is seeking an experienced and detail-oriented Night Manager for our client's team on a full-time basis in Malta. The Night Manager will be responsible for ensuring the smooth operation of nightly hotel activities, guaranteeing guest satisfaction and safety. Main Duties: • Manage all front office operations during the night • Supervise the closure of cash transactions in all hotel outlets • Conduct the night audit process meticulously • Coordinate with relevant departments to manage late arrival meals and early breakfast services • Effectively address and resolve guest complaints • Communicate No-Shows promptly with the reservations department • Facilitate a thorough handover of the Night Manager’s report • Follow and adhere strictly to Health and Safety protocols Role Requirements: • Previous experience in a comparable managerial role will be considered an asset • Fluency in English and an additional European language, preferably German, French, or Polish • Proficiency in time management • Familiarity with the Room Master system is advantageous; however, training will be provided • Strong leadership and interpersonal skills • Ability to handle stressful situations calmly and efficiently • Excellent problem-solving abilities • Strong attention to detail and organizational skills • Ability to work independently and as part of a team • Availability to work night shifts, including weekends and holidays • Right to live and work in the EU Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-07-12T20:04:29.563
Birkirkara, Malta
Meliteh Recruiting is seeking a highly skilled and experienced Site Manager to join our client’s team on a full-time basis in Malta. The successful candidate will be responsible for ensuring that all aspects of the project are completed on time, within budget, and to the highest standards of quality and safety. This role demands a proactive individual capable of making immediate decisions and effectively managing diverse teams. Main Duties: • Directly oversee the daily operations of the construction site, ensuring all activities adhere to established policies and regulations • Manage and motivate a multi-disciplinary team, ensuring effective collaboration and efficiency on-site • Make immediate, informed decisions to resolve operational, technical, and personnel issues as they arise • Ensure compliance with health and safety regulations, conducting regular site inspections and risk assessments to prevent accidents • Coordinate with project managers, engineers, architects, and other construction professionals to ensure project objectives are met • Monitor the progress of the construction project, reporting status, delays, and issues to senior management promptly • Manage budgets and project resources, ensuring the cost-effective allocation of equipment and materials • Liaise with clients and stakeholders, providing regular updates and responding to concerns or requests • Foster a positive work environment that encourages teamwork and continuous improvement Role Requirements: • Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field • Proven experience as a Site Manager or similar role in large-scale construction projects • Strong leadership and decision-making skills • Excellent communication and interpersonal skills • Deep understanding of construction procedures, materials, and project management principles • Familiarity with quality and health and safety standards • Ability to work under pressure and manage multiple tasks simultaneously • Proficient in MS Office and construction management software • Right to live and work in the EU Benefits Package: • Full-time contract • Competitive salary • Professional development • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
2024-06-27T12:28:42.030
Birkirkara, Malta
Meliteh Recruiting LTD is seeking a dynamic and experienced Sales & Marketing Manager to join our client’s team on a full-time basis in Malta. The ideal candidate will be responsible for developing and implementing effective sales and marketing strategies to drive growth and increase market share. This role requires a proactive leader with a strong understanding of market trends, excellent communication skills, and the ability to manage a team to achieve outstanding results. Main Duties: • Develop and execute comprehensive sales and marketing plans to achieve company objectives and revenue targets • Conduct market research and analysis to identify new business opportunities and understand customer needs • Lead, manage, and motivate the sales team to meet and exceed sales targets • Establish and maintain strong relationships with key clients and stakeholders • Monitor and report on sales performance metrics and adjust strategies as needed • Oversee the creation and implementation of marketing campaigns, including digital marketing, social media, email marketing, and traditional advertising • Collaborate with the creative team to produce compelling marketing materials and content • Manage the marketing budget and ensure optimal allocation of resources • Recruit, train, and develop sales and marketing team members • Foster a collaborative and results-driven team environment • Conduct regular performance evaluations and provide constructive feedback • Communicate effectively with clients, partners, and team members • Prepare and deliver presentations, proposals, and reports Role Requirements: • Bachelor’s degree in Marketing, Business Administration, or a related field • Minimum of 3 years of experience in sales and marketing management • Proven track record of achieving sales targets and driving business growth • Fluency in both English and Maltese is essential, both written and spoken • Strong understanding of digital marketing channels and tools • Excellent leadership and team management skills • Strong analytical and problem-solving abilities • Outstanding communication and interpersonal skills • Creative thinker with a strategic mindset • Ability to work under pressure and meet tight deadlines • Right to live and work in the EU Benefits package: • Competitive salary and performance-based bonuses • Opportunities for professional development and career growth • Collaborative and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.
