meliteh-recruiting logo
Find Jobs withMHC Aviation
imageJob

F&B Supervisor

Meliteh Recruiting is seeking to employ an experienced Food & Beverage Supervisor to join our client's dynamic team on a full-time basis in Malta.

Role Requirements:
  • Strong verbal and written communication skills in English and any additional European language
  • Prior experience in a food and beverage environment is advantageous
  • Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel
  • Willingness to learn and adapt to the company’s procedures
  • Physically fit, capable of lifting and moving furniture as required
  • Flexibility to work on a shift basis, including weekends and public holidays, in a hotel setting
  • In possession of a valid Skills Pass (www.skillspass.org.mt)
  • Legal right to live and work in the EU
Main Duties:
  • Greet and welcome guests in a friendly and professional manner, ensuring a warm and inviting atmosphere
  • Follow all Service Steps and Standard Operating Procedures (SOPs) as outlined in training
  • Act as a team ambassador by maintaining and promoting high service standards, collaborating with Head Waiters and Waiters to foster continuous improvement
  • Provide attentive and personalized service, ensuring guests enjoy a memorable dining experience
  • Take precise food and drink orders, adhering to dietary requirements and allergen procedures
  • Manage the timing of drink and dish delivery, promptly reporting any delays to management
  • Assist colleagues during busy periods, offering help where needed to ensure smooth service
  • Suggest special dishes and upsell additional menu items to enhance the guest dining experience
  • Ensure the dining area is clean, orderly, and maintained to high standards throughout the shift
  • Report safety hazards or maintenance issues to the Restaurant Manager for prompt resolution
  • Oversee private events, ensuring high levels of communication with senior team members for seamless execution
  • Open and close the restaurant, ensuring all procedures are followed and taking responsibility for the final end-of-day tasks
  • Address guest complaints by escalating them to the manager and suggesting appropriate solutions
  • Conduct regular training sessions on service standards to ensure the team consistently delivers excellent service
  • Mentor and support waitstaff, helping them grow and develop in their roles
  • Handle cash and credit transactions accurately and securely, following company policies
  • Comply with all health and safety regulations, including proper food handling and hygiene practices
  • Continuously enhance knowledge of food and beverage offerings, staying up-to-date with industry trends and participating in ongoing training
  • Commit to completing online training within the first two weeks of employment
Benefits Package:
  • Full-time contract
  • Competitive salary
  • Professional development
  • A dynamic and supportive work environment
Application Process:
  • Meliteh Recruiting screening
  • Client screening
  • Face-to-face interview

We welcome all applications, but please note we will only contact candidates shortlisted in the second round.

Loading WhatsApp Button...
More similar jobs for "supervisor"