2025-05-15T12:01:15.813
Station Manager
Chisinau,Moldova
Meliteh Recruiting is hiring a Station Manager for one of our clients to join their dynamic team on a full-time basis at the RMO station in Moldova. This is an exciting opportunity for an experienced professional to oversee the daily operations of the station, ensuring operational efficiency, regulatory compliance, and top-tier customer service. Role Requirements: • Previous experience in customer service or the airline industry is highly valued • Proven leadership and decision-making skills • Excellent communication and interpersonal skills • Ability to work flexible hours, including weekends and holidays • Proficiency in MS Office and operational management systems Main Duties: • Manage and oversee all station operations, staff, and daily workflows • Implement station strategies and objectives as defined by the Director of Ground Operations • Monitor performance metrics and implement improvement plans • Maintain strong relationships with local service providers and authorities • Coordinate with internal departments for seamless service delivery • Handle escalated customer issues to ensure high satisfaction • Enforce safety procedures and auditing processes at the station • Prepare incident and accident reports related to ground handling • Coordinate with crew, OCC, and maintenance in case of disruptions • Ensure airport suppliers adhere to operational rules and procedures • Monitor and ensure compliance with service-level agreements of outsourced providers • Conduct regular meetings with service providers to maintain service standards • Travel to other stations when required Benefits Package: • Full-time contract • Competitive salary • Professional development opportunities • A dynamic and supportive work environment Application Process: • Meliteh Recruiting screening • Client screening • Face-to-face interview We welcome all applications, but please note we will only contact candidates shortlisted in the second round.