Pilot Peer Support Program

Supporting in achieving compliance with EASA regulations

We offer a Pilot Peer Support Program governed to the highest professional and medical standards and carried out under Commission Regulation (EU) No 965/2012.

The origin of Peer Support sprung out of the EASA workshop in the aftermath of the Germanwings Flight 9525, where the main focus was related to the mental health issue of the incident. Peer Support is an effective way to catch mental illness at an early stage to prevent escalation.

Pilots, like all of us, are human and face the same everyday stressors. The Peer Support programme is a testament to our shared human experience, offering pilots the support they need. A trained Peer, a fellow pilot with a specialised skillset, is there to lend a helping hand when a colleague is in need, fostering a culture of empathy and understanding in the aviation industry.

In collaboration with its partners, MHC Aviation offers to facilitate airlines with a high-quality Peer Support programme in cooperation with Crewguard and the Centre for Aviation Psychology (CAP). With customers like British Airways, EasyJet, and TUI, they offer customised Peer Support programs adapted to each airline.

Our Business Aviation Peer Support program is a cost-effective solution for small operators. By sharing trained Peers, we ensure that all airlines can benefit from this support. We have a diverse pool of trained Peers, including those from Helicopter, Ambulance, Regional, and Business Jet backgrounds, making this program both comprehensive and affordable.

The current regulations, Commission Regulation (EU) 2018/1042, have been in place since 14 February 2021. MHC Aviation's concept is to offer airlines and AOC holders a cost-effective way to comply with the regulations and a system that can change individuals.

Our program includes:

Easy access via our partner website compliance, reporting and governance
Available self-help resources and a comprehensive FAQ (including a dedicated section on conﬁdentiality)
Available trained peers: 365 days a year
Multilingual and multicultural peers
Secured data protection
Accommodating the needs of pilots
More than 25000 pilots in 8 languages
Customized peer support for large and small AOC’s
Auditing and review of currently used systems ensuring compliance with EASA
Confidentiality and human aspect are the main intentions for pilots to access trained peers as they recognise the courage it takes for many pilots to ask for support

We at MHC Aviation offer a confidential, highly skilled professional and independent end-to-end support for Peer Support Programmes.